Hawaiian Airlines Removes Account Expiration Policy

by joeheg

Hawaiian Airlines announced a change to the HawaiianMiles points expiration policy. Previously, you needed to have any earning or redemption activity in your account every 18 months to keep your account active. Failure to do so would cause you to lose your miles. As long as your account remained active, your miles would remain.

During the COVID pandemic, Hawaiian Airlines extended all accounts through the end of 2020 and then quietly extended them until March 2021. There was no notice about a further extension which was surprising because Hawaii, while open, is still not getting the number of travelers it did before.

The reason ended up being that HawaiianMiles now never expire. I received an email from Hawaiian alerting me of the change and this update to the Hawaiian Airlines website.

Miles no longer expire

Effective immediately, HawaiianMiles are no longer subject to activity-based expiration. So the miles earned through flights and with our HawaiianMiles Partners will remain available for members whenever they are ready to use them.

This policy is effective April 12, 2021.

No, there is no minimum amount of miles required.

Hawaiian joins Southwest and United in recently eliminating their points expiration policies. This is a win for consumers because you no longer have to worry about having some account activity to keep from losing your miles.

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This post first appeared on Your Mileage May Vary

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