When I wrote my article about the two conflicting words that lead to poor customer service, I had no idea it would touch such a nerve. The one comment I received the most from people who work in customer service can be paraphrased in this simple statement:
You’ve arrived at your destination safely, gotten to your hotel, checked into your room and unpacked. All your clothes are in the closet and drawers, and your toiletries are in the bathroom. But you still have that other, more valuable stuff to put somewhere…your tablet or laptop, perhaps some extra cash or your jewelry, maybe your passport, and whatever else you would feel more comfortable about if it was locked up. You’ll just put it in the safe in your room, right? After all, that’s the best thing to do with valuables when you’re staying at a hotel, right?
Welllllll, maybe think twice before you do that. Here’s why…
Woo hoo, it’s the WEEKEND! Here’s a recap of what we wrote on YMMV this week. From great travel deals to what we’ve written to what others wrote that we really liked and wanted to share, it’s all here, in one convenient place!
Heads up y’all…the video in this post is NSFW. Just telling you now.
So apparently there was a flight on Silver Airways and a woman’s parents had the next-to-last row on the plane. I guess they heard or felt something behind them? So they used their phone in selfie mode to videotape what was going on. The got the footage and sent it to their daughter, who tweeted this…
Happy Friday, or in other words, “Day where I get to vent about my Travel Pet Peeves.”
We just returned from a trip to Texas where we got to visit our favorite hotel employee, ate at some of our favorite restaurants and even were able to see the bats come out from under the South Congress Bridge in Austin for the first time ever. (Note from Sharon: Um, HELLO! And we went to Buc-ee’s!!!) So why did the last part of our trip frustrate me so much?
When we see travel deals, we always want to spread the word. So as we see them, we make sure to let you know. They run the gamut from hotels to flights to points to miles to car rentals and even stuff you need while you’ll traveling, like equipment, Uber discounts, theme park tickets, food for when you’re on the road, etc.
Heads up that some of these deals might be really limited in time or amount, or some could go on for days or longer. Some deals might be good for some people and not so much for others. There may be better deals out there and we just don’t know about them. We take no responsibility for any transaction you may or may not do; we’re just telling you what’s we’ve seen that’s out there at that very moment and it’s up to you to decide if it’s something useful, beneficial and worth it for you, and if you can take advantage of it before it’s too late.
Here’s what’s out there today:
We’ve all seen it. Groups of people going through their carry on bags, throwing away bottles of water or soda before going through the TSA checkpoint. Even worse are the people who forgot they had a water bottle in their backpack and have to go through extra security once it’s discovered. While you may have thought “What a waste,” no one was doing anything about the problem. Until now.