Home Hotels Is There Any Wonder Why People Complain About Getting #Bonvoyed?

Is There Any Wonder Why People Complain About Getting #Bonvoyed?

by joeheg

For the most part, I enjoy writing. I get to share our travels with you. How we’re able to do it, from the successes to the (not) successes. I try to keep our posts up-to-date and that sometimes involves diving deep into the rules of various loyalty programs.

This week, I was updating our post on the (no longer available for direct sign-up) AMEX Bonvoy card. One of the remaining perks of the card is getting internet access at “participating” hotels. Marriott provides a hyperlink to see which hotels participate in the program which brings you to the Marriott Bonvoy terms of service.

Category 1.2.a lists the “participating” hotels (in 34 subcategories)

1.2 Participating Properties and Brands

1.2.a. “Participating Properties” are hotels, resorts, and other transient stay properties operated under the brands below that are owned, managed, franchised or licensed by Marriott International (“Participating Brands”) and are bookable through Marriott Channels unless otherwise stated (see 1.2.b.). Residences properties (“Residences”), whether offered as whole or fractional ownership, as serviced apartments, or condominiums, are by nature, not transient stay properties and therefore, do not participate in the Loyalty Program unless otherwise outlined below. The Participating Properties and Participating Brands include:

i.     The Ritz-Carlton® – all locations except for

A.     The Ritz-Carlton Destination Club® properties – earning partner for Elite Night Credit (as defined by 2.1.a.) only; no Points redemption and no Points or Miles earning

B.     The Ritz-Carlton Residences, Waikiki Beach participates in the Loyalty Program as follows:

(1) Earn Points or Miles as described in Section 2 under The Ritz-Carlton
(2) Redeem Points as described in Section 3 under The Ritz-Carlton
(3) Members receive benefits as defined in Section 4 except for the following:
Complimentary Enhanced Room Upgrades, Late Checkout, Suite Night Awards, and Your24TM.

C.     The following properties do not participate in the Loyalty Program:

●      The Ritz-Carlton, Millennia Singapore
●      The Ritz-Carlton Reserve® properties
●      The Ritz-Carlton Residences, except as noted above
●      The following partner properties:

○      Hotel Ritz-London – London, UK
○      Bulgari Hotels and Resorts – all locations

ii.     St. Regis® – all locations except for:

●     The St. Regis Residence Club® properties – earning partner for Elite Night Credit (as defined by 2.1.a.) only; no Points redemption and no Points or Miles earning
●     The St. Regis Residences do not participate in the Loyalty Program

iii.     EDITION® – all locations except for:

●     EDITION Residences do not participate in the Loyalty Program

iv.     The Luxury Collection® – all locations except for:

●     The Luxury Collection Residences do not participate in the Loyalty Program

v.     W® – all locations except for:

●     W Residences do not participate in the Loyalty Program

vi.     JW Marriott® – all locations

vii.      Marriott Hotels® – all locations except for:

●     Marriott Residences do not participate in the Loyalty Program

viii.     Sheraton® – all locations except for:

●     Sheraton Residences do not participate in the Loyalty Program

ix.     Marriott Vacation Club® and Marriott Grand Residence Club® – all locations except for:

A.     Grand Residences by Marriott – Mayfair-London, UK

B.     Marriott Vacation Club® at The Empire Place©, Bangkok, Thailand

Marriott Vacation Club and Marriott Grand Residence Club properties which participate have limited on-property benefits as outlined in Section 4 and Section 7.

x.         Delta Hotels by Marriott™ – all locations

xi.         Le Méridien® – all locations except for:

●     Le Méridien Residences do not participate in the Loyalty Program

xii.        Westin® – all locations except for:

●     Westin Residences do not participate in the Loyalty Program

xiii.       Autograph Collection® Hotels – all locations except for:

A.      The Cosmopolitan of Las Vegas participates in the Loyalty Program as follows:

(1)      The only charges that qualify for Points are the following: Room rate, room service food and beverage, in-room movies, phone calls and in-room minibar purchases.  Points cannot be earned on any other purchases at hotel outlets or for hotel services.

(2)      Points may be redeemed for all Qualifying Stays (defined in Section 2.1.d.) at The Cosmopolitan of Las Vegas.

(3)      Limited benefits are provided as described in Section 1.3, Section 3.7, Section 4, except for the breakfast option associated with the Elite Welcome Gift benefit which is not available, and Section 6.4.

B.      Autograph Collection Residences do not participate in the Loyalty Program

xiv.      Design HotelsTM – all locations identified as a property which participates in the Loyalty Program are listed here and participate as follows:

A.      Earn Points or Miles as described in Section 2

B.      Redeem for Free Night Awards only as described in Section 3

C.      Provide limited benefits as described in Section 1.3 and Section 4

xv.      Renaissance® Hotels – all locations

xvi.      Tribute Portfolio® – all locations

xvii.      Gaylord Hotels® – all locations

xviii.      Courtyard® – all locations

xix.      Four Points® – all locations

xx.      SpringHill Suites® – all locations

xxi.      Protea Hotels® – all locations

There are additional terms and conditions for Prokard Explorer members who are also Loyalty Program Members as outlined in Section 1.3.

xxii.      Fairfield® by Marriott – all locations

xxiii.      AC Hotels® – all locations

xxiv.      Aloft® Hotels – all locations

xxv.      Moxy® Hotels – all locations

xxvi.      Residence Inn® – all locations

xxvii.     TownePlace Suites® – all locations

xxviii.     Element® – all locations

xxix.     Marriott Conference Centers – all locations except for:

●      Rotary House Hotel, Houston, TX

xxx.     Vistana properties – the following Vistana properties participate in the Loyalty Program. Properties that participate provide limited on-property benefits as outlined in Section 4 and Section 7.

●     Phoenician, Residences, a Luxury Collection Residence Club, Scottsdale – earning partner for Elite Night Credit (as defined by 2.1.a.) only; no Points redemption and no Points or Miles earning
●     Sheraton Broadway Plantation Resort Villas
●     Sheraton Desert Oasis Villas, Scottsdale
●     Sheraton Kauai Resort
●     Sheraton Lakeside Terrace Villas at Mountain Vista, Avon, Vail Valley
●     Sheraton Mountain Vista Villas, Avon/Vail Valley
●     Sheraton PGA Vacation Resort, Port St. Lucie
●     Sheraton Steamboat Resort Villas
●     Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando
●     Sheraton Vistana Villages Resort Villas, I-Drive/Orlando
●     St. Regis Residence Club, Aspen – earning partner for Elite Night Credit (as defined by 2.1.a.) only; no Points redemption and no Points or Miles earning
●     St. Regis Residence Club, New York – earning partner for Elite Night Credit (as defined by 2.1.a.) only; no Points redemption and no Points or Miles earning
●     The Westin Desert Willow Villas, Palm Desert
●     The Westin Ka’anapali North Villas
●     The Westin Ka’anapali Ocean Resort Villas
●     The Westin Kierland Villas
●     The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
●     The Westin Los Cabos Resort Villas & Spa
●     The Westin Mission Hills Resort Villas, Palm Springs
●     The Westin Nanea Ocean Villas, Ka’anapali
●     The Westin Princeville Ocean Resort Villas
●     The Westin Riverfront Mountain Villas, Beaver Creek Mountain
●     The Westin St. John Resort & Villas
●     Vistana Beach Club

xxxi.     Non-branded properties – the following non-branded properties participate:

A. Atlantis, Paradise Island, Bahamas participates in the Loyalty Program as follows:

(1) Points or Miles may be earned for reservations booked through www.marriott.com/atlantis/travel.mi, by calling +1 (855) 696-4732, or booked through Atlantis Paradise Vacations, by calling +1 (800) ATLANTIS or +1 (800) 285-2684. Points cannot be redeemed for reservations booked through Atlantis Paradise Vacations. Points or Miles will not be earned and Points cannot be redeemed for reservations booked through AtlantisBahamas.comOpen in a new browser tab

(2) Points or Miles may be earned and Points may be redeemed for stays at The Coral at Atlantis; The Royal at Atlantis; and The Cove at Atlantis.

(3) Redemption stays at The Coral at Atlantis; The Royal at Atlantis; and The Cove at Atlantis will include a single or double standard room, including the cost of the hotel room, room tax. Extra-person charges for the third, fourth, or more guests in the room is an additional fee and not included in the award redemption as form of payment. This fee as well as all other property charges, including resort fees and service charges are the responsibility of the Loyalty Program Member and are not included in the stay.

(4) Points or Miles may be earned on room rate only. The Reef at Atlantis, The Beach at Atlantis, and Harborside at Atlantis do not participate in the Loyalty Program.

(5)Limited benefits are provided as described in Section 1.3, Section 3.7, Section 4, except for the breakfast option associated with the Elite Welcome Gift benefit which is not available, and Section 6.4.

xxxii.     Marriott Executive Apartments® – Base Points and Miles earning partner only (no Points redemption or on-property Elite benefits including Elite bonus Points)

xxxiii.     ExecuStay® – Base Points earning partner only (no Points redemption or on-property benefits including Elite bonus Points)

xxxiv. Homes & Villas by Marriott International – short-term home rentals provided through https://homesandvillasbymarriott.com Open in a new browser tab have limited participation in the Loyalty Program as outlined in the HVMI Terms of Service. Open in a new browser tab Members who book through the HVMI website are subject in all respects to the Program Rules and the HVMI Terms of Service.

Except for those properties listed above, you’ll get free internet for having a Marriott Bonvoy co-brand card.

Glad that clears things up. #Bonvoyed.

(Note from Sharon: Too long, didn’t read. I bet y’all didn’t, either)

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This post first appeared on Your Mileage May Vary

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