special requests

Before the travel slowdown, I read a post in a Facebook travel group that made me think about what we expect an experience to be like when we travel. Paraphrasing…

When you make a reservation for a hotel, you usually have the option to add in a special request. That might be something as simple as a crib in the…

When you check in to a motel or hotel, most desk clerks make an effort to say something to the effect of, “If there’s anything we can do to make…

If you’ve ever had a special request for a hotel, you know that their response can be hit or miss. Being on a specific floor, having a certain view, being…