Ever since hotel chains started offering multiple brands with different personalities, there have been times where several hotels from the same parent company have shared the same development. The first one I ever saw was when the Marriott Village opened just outside Walt Disney World in 2000. At this property, Marriott built three separate hotels around a central plaza.
While this was an innovative idea 20 years ago, it’s now a very common practice. The Hilton Garden Inn I stayed at in Tampa had a Homewood Suites and Hampton Inn in the same complex. We just finished a stay in New York where a Courtyard and Residence Inn were in the same skyscraper, with Courtyard rooms on the lower floors and Residence Inn rooms on the upper levels. In this case, the front desk shared duties for both hotels.
So when I noticed that the Hilton Garden Inn I was booked into for my first business trip ever shared an address with a Homewood Suites, it wasn’t even worth a shrug. Until I got to the hotel.
Continue reading “This Hotel Has A Serious Identity Problem”
