Home Hotels I Really Hate This One Thing With The World Of Hyatt Visa

I Really Hate This One Thing With The World Of Hyatt Visa

by joeheg

If you forced me to choose a relationship status with Hyatt, I’d go with the evasive “It’s complicated.” For most of Sharon and my travel writing career(which just hit the five-year mark {thud}), we didn’t pay attention to Hyatt hotels. We mostly preferred IHG hotels and through a series of events ended up earning, losing and earning Marriott Bonvoy Platinum status.

Not that having status drives us to stay at Marriott hotels but it’s something we have to consider when picking where to stay. I’m sure the same goes for the Hyatt Globalists who will go to the ends of the earth so that they always stay at a Hyatt hotel and get a guaranteed suite upgrade and free hotel breakfast. Regardless of our hotel statuses, I’m still of the belief that it pays to be disloyal.

While I had several Hyatt free night certificates good at category 1-4 hotels, I was struggling to use them before they expired. Yes, Hyatt let free nights expire during a pandemic and in the midst of the Omicron surge. At the time, I was feeling that despite my best efforts, Hyatt and we weren’t a great match.

We managed to squeeze a trip to New York in early December to see some Broadway shows (just before they all started to shut down because of Omicron COVID cases). We stayed for three nights at Gild Hall, the only Hyatt category 4 hotel in Manhattan. I started to understand why everyone loved Hyatt properties so much, as I never would be able to redeem a free night from IHG or Marriott at a similar Manhattan hotel in their respective programs.

I was starting to think that I might be able to use my category 1-4 free night easier than before and maybe I shouldn’t cancel my World of Hyatt card at the next renewal.

I’m approaching that date and have a use for a free night shortly after paying my annual fee. That’s when I remembered one of the annoyances of the Chase co-brand card.

In the terms of conditions, it’s spelled out how quickly Chase needs to give your free night.

Please allow up to 10 weeks after your cardmember anniversary each year for your Free Night Award to be issued to you.

That’s right. Chase has up to 2 1/2 months after your anniversary date to issue your free night to your account.

I have a use for that free night 3 weeks after paying my annual fee but I may, or may not, have the certificate in my account by that time.

I can book a free night with points and cancel it up until 48 hours before the stay. If the certificate shows up before then, I’ll save the 12,000 points needed for the single night stay but those points, which I need to transfer from Chase, will be stuck in my Hyatt account. If not, I’ll keep the award stay and need to find another use for the category 1-4 Hyatt certificate in the next year.

Hyatt is the only hotel chain that takes this long to credit a free night from your co-brand card. So I’m left with several options.

  1. Book a room with points. Worst case = pay 12,000 points for a free night
  2. Book a reward stay and the free night certificate shows up in time = Have 12,000 Hyatt points left in my account.
  3. Wait to see the certificate shows up, it doesn’t, award availability is gone, and have to pay $250+ for one night.
  4. Decide it isn’t worth the money to book a cash rate and have to wake up at 3:30 AM to get to the airport.

All of the choices have some uncertainty or opportunity cost attached to them.

We decided to book the stay with points. If our award night shows up within 48 hours of our stay, I can see if there’s any availability and cancel the points stay and rebook using the free night. We’d end up with 12K Hyatt points in our account but I’m sure we’ll eventually be able to use those points. If not, I’ll have a category 1-4 Hyatt stay to use in the next 12 months.

It would have been nice if I knew that Hyatt would deposit my free night certificate on the day I pay my annual fee and I wouldn’t have to deal with this series of  “What ifs…?”.

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This post first appeared on Your Mileage May Vary

2 comments

PSL January 19, 2022 - 11:18 pm

Hyatt is absolutely not the only chain to take months to post a free night earned via their credit card. Hilton Aspire annual fee was paid in September, certificate not issued until December.

Reply
Ll co January 28, 2022 - 11:17 am

They do this delay because people cancel cards after getting and ask for fee refund.

Reply

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