There are lots of companies that, either on their own or in partnership with a marketing research organization, rank airlines. J.D. Power & Associates. Forbes. 10best. Travel & Leisure. AirlineRatings.com.…
Tag: Twitter
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Can Pilots Kick Passengers Out Of Planes, Mid-Flight? This Woman Thinks So!
by SharonKurhegby SharonKurhegNot long ago, the travel world was rocked for a moment when an American Airlines passenger tried to open the plane door, mid-flight. After de-escalation techniques didn’t work, she was…
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I have found that the best way to resolve a travel-related customer service issue is to contact the company on Twitter. I’m not saying you should blast out your travel…
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JetBlue got into a sticky situation after its social media people put out a seemingly innocent but poorly timed tweet earlier this week. The corporate Twitter account of the New…
