I never used to look at emails that told me about changes to Terms and Conditions (T&C). I mean, I couldn’t do anything about the changes they were making and most of the time they didn’t affect me, anyway. But I’ve recently started to read them a bit more carefully and I just discovered a change that National has snuck into the Emerald Club Rules.
My Spidey senses were activated when the email started with this picture.
Dear Emerald Club Member,
Thank you so much for your business. We wanted to inform you that we are making some changes to the terms and conditions you agreed to when you joined Emerald Club®. For additional information regarding the changes to the terms and conditions, please see the FAQs posted on the website. The good news is the benefits you receive from your Emerald Club membership are not changing. Your membership level and how you achieve membership tier status will stay the same. You will keep all of your rental credits, and the way you earn credits and redeem free days remains unchanged. Furthermore, Emerald Club services, such as counter bypass and Aisle access, remain the same.