refund

Mark and Donna Scaggs booked what was supposed to be a trip of a lifetime – a visit to Bali – in 2019. Like all the rest of us, they…

The system to get a passport in the United States is currently a hot mess. In January 2020, it generally took 6-8 weeks to get a passport, and in April…

It was in June of 2018 that we decided that we would no longer fly on a United plane. There were just too many things wrong with the airline that…

The one thing people who are traveling right now need to have is patience. If you’ve made plans in advance, realize that airlines are making schedule changes all the time.…

In any industry, you’ll have some amazingly good companies mixed in with some that make your blood boil. Here in the U.S., when surveys are done to determine the worst…

Hello, travel friends, happy Saturday and happy Independence Day for those of us in the U.S., as well! Here’s a recap of what’s gone on at YMMV this week. From…

When the world stopped because of COVID-19, so did travel. Airlines initially didn’t want to give refunds for canceled flights. But in early April the Department of Transportation (DOT) said…

As COVID-19 began to wreak havoc on the aviation industry earlier this year, airlines were relatively quick to drop some of their “no refunds” rules and even institute new rules…

When airlines started grounding their flights, passengers, of course, wanted refunds. After all, many people were in lockdown, and many of them also were not working. Whatever money they had…

When traveling for pleasure, some people prefer to do a tour, either instead of or in addition to a DIY approach. Not surprisingly, tour operators have been feeling the same…