Happy Sunday to all of our travel friends, both near and far! Here are some articles we’ve read from other bloggers (and other sources) that we think you may like, as well, so we’re passing them along.
I read a post in a Facebook travel group that made me think about what we expect an experience to be like when we travel. Paraphrasing the post, the author felt that we’ve come to a place where every customer thinks they deserve special treatment. But when everyone asks for special treatment, it waters down the “specialness” of the extras, and staff and management will just stop listening to requests.
For example, I’ve seen where it’s a regular behavior for travelers to write a hotel in advance to ask for some sort of special something or other. Maybe an upgraded room, early/ late check out, club access or some kind of birthday/anniversary/engagement gift. Afterwards, they’ll post online about all the great things this particular hotel gave them and advise other people to follow the same plan. The crazy thing is, people get mad when a hotel doesn’t honor their requests. “How dare the hotel not give me the upgrade I asked for, when they gave it to that other person? This hotel is HORRIBLE. One Star!”
Instead of focusing on the requests, I started to think about why we think it’s OK to constantly ask for special treatment. When did we become a bunch of entitled whiners and complainers when we don’t get what we think we deserve?