Back when Sharon and stayed at the Casa Marina Key West, A Waldorf Astoria Resort, the hotel was nice enough to extend my Hilton Gold status to our reservation, even though the reservation was made under Sharon’s account.
The hotel lobby and public areas were beautifully designed a style I’m going call “Old Money’s Concept Of A Tropical Resort” vibe. While I had to go through a bit of a back and forth, I finally received our letter with the Gold Benefits.
We didn’t plan on using most of these benefits, like the discount massages or watersports. I asked about upgrading our room ahead of time and I was told the hotel was almost fully booked. The only things we would use on the list were the two bottles of water (which they even replenished after the first night and never charged us for them) and the Complimentary Continental Breakfast for Two. We usually don’t eat breakfast at the hotel but “our” Starbucks was on the other side of the island so the idea of sitting outside and having a coffee, juice and a muffin didn’t sound that bad.
The Casa Marina’s breakfast restaurant is called Sun Sun and is located just behind the lobby.
Continue reading “Why Would A Hotel Offer A Benefit That Doesn’t Exist?”
