I came across posts from View From The Wing and Pizza in Motion, describing changes to American Airlines’ policies when rebooking passengers on delayed flights.
One advantage of taking a major airline (American, Delta or United) instead of a lower cost carrier was the ability to get rebooked on another airline in the case of a flight delay. Airlines enter into interline agreements, a system that allows one airline to book a passenger onto a competitor’s airline at a pre-negotiated cost. Say you’re flying on United and they cancel your flight due to a mechanical issue and they can’t fly you until tomorrow. United can arrange for you to fly on a Delta flight. You’ll get to your destination and you’re not mad at United for cancelling the flight.
These agreements are costly to the airlines, as they need to buy a ticket for you to fly on one of their competitors. However, they are seen as a necessary cost because the only other choice is to strand you with the options of waiting until you can get on another flight on their airline or give you a full refund and tell you to find another way to get to your destination, resulting in an angry customer. Interline agreements were one of the big things that still separated the major airlines from the low cost carriers. That is, until now.
Continue reading “American Airlines Only Cares If Elite Flyers Get To Their Destination”
Happy Sunday to all of our travel friends, near and far! Here are some articles we’ve read from other bloggers (and other sources) that we think you may like, as well, so we’re passing them along.
Continue reading “Using Points To Stay In Orlando, Cruise Ship Excursions, New Airline Voucher System & More!”
Happy Sunday, everyone! Here are some articles we’ve read this week from other bloggers (and other sources) that we think you may like, as well, so we’re passing them along.
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This post first appeared on Your Mileage May Vary