complaints

Trip Advisor’s main business goal is to make money as an online travel agency. However thanks to its age (just shy 23 years) and size (reviews on roughly 8 million…

All around the world, the airline industry has been a mess for months. We’re heard lots of potential reasons – not enough pilots, flight attendants, air traffic controllers or ground…

At some point in our lives, we’ve all made some sort of mistake when it comes to travel. Joe once miscalculated when we would get to our ryokan in a…

Way, way back in the mid-90s, before we were dating, and even before I was worried about miles and points, Sharon and I booked a trip with two other friends…

A while back, we posted a piece about why, at the time, CNN was played on so many airport televisions. It made for a lot of (happily, respectful) discussion about…

Remember about a year ago, when an American was jailed in Thailand for writing a poor review of the Thai hotel he had stayed at? And the hotel near Disney…

If there’s one thing we’ve learned in the age of social media, it’s that you should fact-check stuff before you write about them. From the Airbnb owner that wouldn’t allow…

When Hall and Oates played the Saratoga Performing Arts Center last month, they apparently couldn’t find a hotel near the concert arena. So they stayed at the Albany Hilton, about…

A Choice Hotel in North Carolina was evacuated late last week after fire officials determined the hotel was too unsafe to be occupied. According to the local ABC affiliate, the…

An Airbnb renter aired his grievances when his host admonished him for his hygiene habits, even though he said he showered every morning. Read on and chime in – who…