We’ve written before about the various scams Uber, Lyft and other ridesharing drivers have thought up:
- Vomit fraud
- Taking a longer route to get to the destination, which made for a higher bill
- The driver telling the company that they picked you up and dropped you off further than they actually did
- Saying they’re too tired to drive and asking you to cancel (if you cancel, they get a kickback)
- Preying on disabled people? The most despicable Uber scam yet
- Why you should never fall asleep in your Uber ride
This is a new one though, thought up by an Uber Eats driver.
A man in Blackpool, UK had ordered just shy £40 (about $49U.S.) on Chinese food to be delivered to his door via Uber Eats. His name was Jon. Jon waited and waited but the food never showed up. So he contacted Uber Eats to ask for a refund.
Uber Eats told him that the driver had already delivered the food and taken a picture of it to prove as much. So nope, no refund.
But the guy knew he had never gotten his food. He also had something that the Uber Eats driver obviously didn’t know about – CCTV.
He looked at the footage and sure enough, the driver had stopped outside the guy’s door, walked up the path, took the food out of a box, took a photo of the food, picked it back up again, and left, taking the food with him.
Can you IMAGINE?
Jon showed the video evidence to Uber Eats, who was then happy to reimburse him.
An Uber representative was quoted as saying, “Couriers working with us are expected to follow strict community guidelines on delivering orders and what has been described is totally unacceptable.
‘I can confirm we have refunded Jon in full and are investigating this report.”
I should hope so! Good thing Jon had the CCTV running, huh? Someone who didn’t have cameras set up wouldn’t be so lucky.
One more thing to be aware of when dealing with any sort of Uber.
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3 comments
I’ve been using Uber and Lyft for years. I
Iive in Las Vegas and was scammed for the first time last week after being dropped off from the airport. The driver didn’t end the ride until 10 minutes after dropping me off substantially increasing the price. He had phone issues but should not have left my condo community until he resolved the issue.
Lyft deducted the additional cost.
If Uber paid better, maybe people wouldn’t have to steal food.
Probably a low or no tipper. Driver wanted to teach him a lesson. No tip, no food.