The saga over mini-toiletries in hotel rooms has been going on for years. It started when hotels decided to do away with the little bottles in favor of bulk dispensers. Marriott was supposed to eliminate all of the small-sized shampoo and conditioners by the end of 2020. Of course, that timetable was thrown on its head and while not forgotten, the deadline hasn’t been updated for several years.
In the meantime, several local governments (city and state) have started to look at forcing hotels to move to bulk containers for the negative environmental impact of the small containers. New York State has set a date of January 1, 2024, when hotels with more than 50 rooms have to switch to bulk toiletries.
I bring this up because of an unusual setup in one of our recent hotel stays. At a Residence Inn in Manhattan, these were the toiletries in our bathroom.
- Pharmacopia shampoo
- O2 Oxygen body wash & body lotion
- Eco Amenities conditioner
- a generic brand cleansing bar
I can’t figure it out. Pharmacopia is a brand you’ll find at Hyatt properties. The O2 Oxygen brand and EcoAmenities are generic brands sold by hotel suppliers and the soap is something I’d expect to find at a roadside Comfort Inn or an independent hotel.
Is this due to supply chain issues and the hotel can’t get the usual brands? If so, has anyone else seen this recently? I alternately wondered if maybe the hotel was getting ready to go to bulk containers and didn’t want to put in a large order.
Whatever the reason, it was strange (and you better believe I took that shampoo home with me).
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