I don’t usually check my personal email during the day when I’m at work. On a typical day, that means I’ll have 50-70 messages of varying importance to scan over when I get home. About 10-20% of them are pure spam. Another 50% are worth a look of a few seconds and then get deleted. I’ll read the other 30% because they’re either about financial stuff, personal messages, or travel information worth more than a cursory glance.
Whenever I see a message from a travel company about a change in the terms and conditions, I read over the message a little more closely. If the message is telling me of a change in the arbitration rules or other legalese, I tune out because I’m not thinking about suing anyone at the moment.
Occasionally, something important in there will make a difference to me, or possibly to you.
That’s exactly what I read in a recent email from National Car Rental.
The message started by reassuring members that nothing significant was changing.
The good news is the benefits you receive from your Emerald Club membership are not changing. Your membership level and how you achieve membership tier status will stay the same. You will keep all of your rental credits, and the way you earn credits and redeem free days remains unchanged. Furthermore, Emerald Club services, such as counter bypass and Aisle access, remain the same
Then come the changes. National is raising the price of Tollpass service. Following a link to the new T&C, you’ll find this in the rules.
A Tollpass convenience charge (TCC) (where available) of up to $7.00 per day of Rental Period for each day Vehicle is operated on a Tollpass Automatic Service covered road and Vehicle operator does not pay an applicable toll. Total TCC charges will not exceed $35.00 per Rental Period. To avoid the TCC, Renter may (i) use toll-free roads and bridges, (ii) pay tolls with cash (where applicable), or (iii) use any of the other methods described in our toll brochures and at https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes.html , which vary by toll road/bridge.
This brings the rate back to the 2017 levels, as National reduced the price to $5/$25 in 2018.
There are ways to avoid paying the Tollpass fee and we go over several of them in our post about knowing what you’ll have to pay for tolls when you rent a car.
This change to National Car Rental’s Emerald Club T&C and a few other updates will take effect on January 10, 2022.
Want to comment on this post? Great! Read this first to help ensure it gets approved.
Want to sponsor a post, write something for Your Mileage May Vary or put ads on our site? Click here for more info.
Like this post? Please share it! We have plenty more just like it and would love it if you decided to hang around and sign up to get emailed notifications of when we post.
Whether you’ve read our articles before or this is the first time you’re stopping by, we’re really glad you’re here and hope you come back to visit again!
This post first appeared on Your Mileage May Vary
