I recently wrote about how I needed to reclear security at Orlando Airport when going between gates on the same side of the airport post-security.
While this might not be a huge problem for most passengers, an outsized number of people who are likely to be reading posts on Boarding Area might run into this situation. In my case, I had a flight on American Airlines but wanted to spend my time before the flight at The Club MCO lounge located at the other set of gates.
Here’s the layout of Orlando International Airport (MCO)
We went to the club located by gates 1-29 and when we got back to the terminal to catch the APM to gates 30-59, we exited into the pre-security area.
It didn’t take long for me to hear from our readers that, even after flying in and out of MCO literally hundreds of times, I had made a rookie mistake.
Reader Chris wrote:
All you had to to do was take the train on the left when leaving the club. Or, wait for the opposite doors on the train you were on to open when arriving at the main terminal.
CORBETT KROEHLER added:
Chris is right. Arguably, the greater frustration is that your experience only applies to one of 2 trains from the airside to the terminal in A gates.
There most definitely is a long-term solution planned: Terminal C, where international flights will move.
Even more impressive was that the Orlando International Airport’s official Twitter account messaged me about how this used to be a problem but now it’s been fixed. I’ll use their explanation as it’s better than anything I could write.
If you are in the airside area at gates 1-29 about to take the APM, you will have to take the APM on the right side, for that one will allow you to just walk over and get the other APMs to gates 30-59. If you take the APM on the left side it will lead you outside the secure area and you will have to go through security again (if it’s in international arrivals mode). Passengers just need to read the sign on the APM on the right side, that says to take this APM “for gates 30-59”.
Apparently, there’s a sign on the APM on the right that says it’s the one you need to take for gates 30-59. Except we never saw it, because that was the train that was leaving as we arrived at the APM waiting area. When the next train, the one on the left, arrived, we got on that one.
The only people who would wait for the train on the right, even when the one on the left was there, are the ones who know in advance that’s what they need to do. Might I suggest a sign over the APM on the left, as well, that says to use the other train if you want to get to gates 30-59? Or maybe a sign on a stanchion in the central APM waiting area that says “Use the train on the right side to get to gate 30-59”?
I realize this a problem that affects a very small group of people. Only someone who went to the other gates on purpose, to visit a lounge, for instance, would need this information. But still, an additional sign would solve the problem.
Thanks to the commenters on the blog and the Orlando International Airport Twitter Team (@MCO) for setting me straight. I’ll make sure not to make the same mistake again.
For everyone else. If you didn’t know, now you know. 😉
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This post first appeared on Your Mileage May Vary