Home Tips and Tricks Expecting A Package While Away? Here’s What To Do For USPS, UPS, FedEx & Amazon

Expecting A Package While Away? Here’s What To Do For USPS, UPS, FedEx & Amazon

by joeheg

When you used to go on vacation, it was easy to put a hold on your mail delivery. You just told your friendly U.S. Postal Service mail carrier that you’d be away and could they hold the mail until you return next Monday. Problem solved. Personally, we just left a cardboard box under our mailbox inside our screened-in porch, since our mail carrier walked his route, door to door. Things aren’t that simple anymore. We hardly see our mail carrier because the mailbox is located five houses away from us and is for the twenty houses on our street.

In addition, not only do you need to alert the Post Office, but what about those packages you’re expecting from UPS or FedEx or your Amazon deliveries?

Here’s a guide to walk you through how to hold or redirect deliveries for when you’re out of town.

First off, I want to mention that it’s really easy to make a free account with all delivery services (USPS, UPS and FedEx). Doing so will make the management of your deliveries much easier.

US Postal Service

The U.S. Postal Service (USPS or just the Post Office) makes it easy to put a hold on your mail deliveries while you’re away. I do this for any trip where we will be away for more than a long weekend.

One newer change is that the Post Office now requires you to create a USPS.com account and verify your identity to put a hold on your mail. Information about the new requirements can be found on this website.

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Once you do, you just need to do a few clicks to put a hold on your mail. Since I already have a verified USPS account, I’ve been known to do this the day before leaving for a trip. The Post Office warns that verifying your identity can take up to a week so if you don’t have an account, better to do it now than wait for the last minute.

Once all of the prep work is done, the only things you need to enter are the dates you want your mail held and whether you’ll pick up the mail from the post office or if they should deliver it as one large clump when you return. Imagine the stack of mail waiting when we returned from Australia and Japan!

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This hold will work for all of your regular mail, including junk mail, and any USPS delivered packages received while you are away.

But not everything is delivered by the post office and you don’t always know which delivery service you might be receiving a package from while you’re away. So why not sign up for the other services as well?

United Parcel Service (UPS)

If you receive packages shipped through UPS, you should sign up for UPS My Choice.

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While UPS originally made this service user-friendly, they’ve since changed to a “Pay per use” model. As a result, I attempted to pay to get a package rerouted when it was due to be delivered while we were away.

First, the package was delayed and then they told me I couldn’t reroute the shipment even though they offered the service to me for an additional charge.

Federal Express (FedEx)

To use any FedEx shipping options, you’ll need to sign up for a free FedEx account. Once you have, you can log into the FedEx Delivery Manager website.

You can log into the website and request your deliveries be suspended until you return. But what if you forgot to sign up before the package was delivered?

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You can send a package to a different location or set to pick it up at a FedEx store, but not all of these options are free so it pays to hold your packages before you leave.


The one mind-boggling thing about shipments from Amazon.com is you’re never really sure who will be delivering your package. Will it come via USPS or UPS? Or will it be some random dude that drives up to your house and leaves a package by your garage? (apparently, that’s a valid delivery method in Florida)

While Amazon doesn’t allow you to hold or redirect packages once they’re shipped, there is one option available if you need to order something while you’re out of town. Amazon Lockers.

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Once an item is delivered to an Amazon Locker, it needs to be picked up within three days, so it’s not long-term storage. But if you need to order something for when you get home and don’t want it sitting outside, waiting to be stolen, this might be a good option for you.

Final Thoughts

Since we knew we might be getting a package delivered while we were away but didn’t know which delivery service would be shipping the item, I put a hold on our deliveries with all three services (we just didn’t order anything from Amazon while we were away).

It might take a few minutes to set up each account but once you do that, putting a hold on your mail while you’re out of town might be just as easy as it used to be when all you needed to do was tell your mail carrier.

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This post first appeared on Your Mileage May Vary


Billy Bob October 19, 2019 - 3:52 pm

Get to know and trust a neighbor. Beats all.

David October 19, 2019 - 8:14 pm

I have the doorman put it inside

Mark M October 20, 2019 - 6:58 am

Amazon let’s you tell you how you want it delivered. So I have WiFi garage door with keypad outside. I have created a code just for Amazon and told them the code and leave it in the garage. And Bam I got back and they where on the steps. And then I just changed the code once I got home. Note I do have ring with 7 cameras 3 on the outside, 3 on the inside and 1 in the garage so I see everything. so there is that option as well with Amazon.

AM December 1, 2020 - 9:56 pm

Ups now charges an outrageous $10 to have a hold put on and $6 to pickup at at ups store! Even when they are late delivering! How is this even legal? UPS IS THE WORST BUSINESS GREEDY AND IMMORAL

joeheg December 3, 2020 - 11:47 am

Thanks for the heads up. I’ll have to take a look at that.

tda1986 December 19, 2021 - 6:19 pm

We had six UPS packages scheduled to arrive when we suddenly had to take an unexpected trip. We were appalled to find that UPS didn’t have a free hold option like USPS and FedEx. We ended up paying $19.99 for a year of premium UPS My Choice, which gives you unlimited holds. Still not happy, but a lot better than paying per package or risking porch pirate theft.


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