A reality about traveling is that things don’t always go the way you planned. People get sick when away from home. There’s also the occasional misstep causing a twisted ankle or even worse, a broken bone or two.
When you throw young kids and seniors into the mix, there’s a decent chance you’ll need some kind of health care while on vacation at Disney World.
Getting healthcare while at Disney has always been a hodgepodge of local providers forming a network that met guests’ needs. However, it wasn’t a seamless system. Dealing with different companies meant things could get off track and Disney isn’t suited to coordinate complicated medical needs.
Seeing a need for its guests, Disney World has gone all-in with local partner AdventHealth with a new World of Wellness program. Disney and AdventHealth are no strangers. The hospital group (formerly Florida Hospital) has been partners with WDW for a while and AdventHealth currently sponsors the First Aid stations at the theme parks. More recently you may have noticed AdventHealth as the company running the (now gone) temperature checkpoints at Walt Disney World.
This new program goes way beyond this and looks to form a seamless healthcare solution for people visiting Walt Disney World.
Kudos to Disney and AdventHealth for using the Journey Into Imagination song and Figment in the ad campaign.
Some of the offerings aren’t groundbreaking, like building an AdventHealth ER at Flamingo Crossings. By the way, I’d be cautious about visiting any place named an ER because they can charge full hospital prices for services, and there are plenty of urgent care clinics in the area for when you don’t have an actual emergency. The same goes for the telehealth solution offered in the My Disney Experience App. If your healthcare insurance offers telehealth, it will almost certainly be less expensive than the offering from Disney/AdventHealth.
However, some of the less mainstream services may be the most valuable. Previously if you were visiting Disney World and need specialized medicine, oxygen therapy, CPAP supplies, a new nebulizer or even prescriptions delivered, you’d have to navigate a maze of providers and red tape. I hope that the healthcare concierge can work with AdventHealth and preferred providers to make getting these things while on vacation a bit easier. Disney has ways to smooth the way for its preferred providers to get things to guests staying on property.
If this happens, it could be the difference between Disney saving the day and having your vacation ruined or even having to head home earlier than planned.
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This post first appeared on Your Mileage May Vary