I’ve read many stories about shady practices used by some Uber drivers. We’ve written about some of them here. There’s “vomit fraud.” Or how a driver gets you from Point A to Point B and you end up with a higher charge. Or how a driver manipulates the system so you get no ride, they get paid and you get dinged. Even worse is this claim a driver can put against you.
It took until my business trip before COVID for me to be a victim of a dirty trick from a driver. Since it’s now been over a year since I’ve used Uber, Lyft or any rideshare service, I’m mildly looking forward to being scammed again.
In this instance, I was headed from Queens to Midtown Manhattan. I could have taken public transportation but I was in a time crunch. It would be an expensive ride but a necessary cost to make it to the show I had tickets for in time.
I called an Uber and was connected with a driver. I followed their car to my location and received the text they were arriving.
Almost immediately afterward, I received another notification thanking me for my ride and wanting me to rate my driver.
For my 1 minute ride, Uber charged me $8.01. I ordered another ride which went off without a hitch. My driver was nice and we had a good conversation during the hour-long ride.
That is, except when I was trying to find how to report the other driver to Uber and get a refund. It turns out there’s not an option for “My driver ghosted on me but reported I rode with him for a block and charged me $8 for the privilege.”
I ended up using the heading “My pickup or drop off location was wrong” and added a comment that the reported ride never happened and I requested another ride right afterward.
It took several hours but I received a reply saying they’re looking into the matter and will refund my $8 and further review the driver’s account.
If there weasany Uber scam I would be caught by; this was the least harmless of them. It was easy to prove my case and get a refund. Why would I take a trip for 1 minute? Maybe the driver didn’t want to go where my ride was taking him? He could have canceled the ride but instead tried to weasel an extra $8 from me. So I had to report him to Uber, which is something I dislike doing. I don’t want to prevent anyone from making a living, but when you don’t want to work with your employer’s rules, there’s really no other option.
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#stayhealthy #staysafe #washyourhands #wearamask
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This post first appeared on Your Mileage May Vary