Home Points & Miles Updated COVID-19 Point Expiration Policies For The Major Hotel Brands (Jan 2021)

Updated COVID-19 Point Expiration Policies For The Major Hotel Brands (Jan 2021)

by joeheg

Most of the worldwide hotel chains have a policy wherein your account becomes inactive if you don’t have any activity over a certain time-frame. If you allow that to happen, the points in their loyalty program are lost. That was fine in a pre-COVID-19 travel world, but with many people staying home for various reasons, members of these programs would see their points disappear.

That’s a bad look for any company during a pandemic, so hotel loyalty programs have been amending their points expiration policies, usually pausing account expiration until an arbitrary future date. Some hotels extended for a few months while others went until the end of the year. We’re done with 2020 but cases in the US are spiking once again. Even if you planned to travel in 2021, you might be second-guessing those trips for the first part of the year.

Not surprisingly, Marriott Bonvoy and Hilton Honors, two of the largest hotel loyalty programs, have extended the points expiration date in their programs until the latter part of 2021. Other hotel brands have done the same. If you’ve lost track, here’s an updated list of the amended expiration policies from the major hotel programs.

Marriott Bonvoy

Normal point expiration – 2 years

Points Expiration: To provide you ample time to redeem points, the expiration of points will be paused until August 1, 2021. At that time, your points will only expire if your account has been inactive for at least 24 months.

IHG

Normal point expiration – 12 months

  • Points never expire for all members with Elite status (Gold, Platinum and Spire) – a key benefit of our program
  • We have extended points expiry until June 30, 2021 for Club members (points normally expire after 12 months of inactivity).

Hyatt

Normal point expiration – 24 months

We are suspending the forfeiture of points through June 30, 2021. As a reminder, our general policy is that points do not expire, but they will be forfeited if a member’s account is inactive for 24 months.

Hilton

Normal point expiration – 12 months

We’re extending Points expiration to December 31, 2021, giving you more flexibility to use your Points when you’re ready to travel again.

Wyndham

Normal point expiration – 18 months

We are pausing the expiration of any Wyndham Rewards points until June 30, 2021.  

Choice Hotels

Normal point expiration – 18 months

We know you have a lot on your mind during this period of uncertainty as it relates to COVID-19. That’s why we have paused Choice Privileges points expiration for our most loyal customers until December 31, 2020. This update will allow Choice Privileges members more time to redeem points and achieve greater flexibility when planning future travel.

You’re reading that right. If you have Choice points with no activity within 18 months of 12/31/2020, your points went POOF! Check your account!

Radisson

Normal point expiration – 24 months

We are extending our pause on the expiration of Radisson Rewards points. Any points that were set to expire between March 1, 2020 and December 30, 2021 will now expire on December 31, 2021, if the account remains inactive.

Best Western

Best Western points never expire, so there was no need to issue a point expiration extension.

MLife

We don’t want you to miss out on redeeming any Points or Express Comps that may expire during the closures. As a result, we have suspended Point and Express Comp expirations through September 30, 2020.

I can’t find anywhere that MLife extended this date past the end of September.

Final Thoughts

Hilton Honors was out in front of the other programs, and now Radisson has joined the policy of extending points through the end of 2021. This will keep them from having to extending the date every few months. Points with IHG, Choice and Wyndham were set to expire at the end of the year. The latter two have been issuing rolling extensions every three months but this time they extended points by six months, until June 2021. Choice Hotels is the outlier, and let points in its rewards program expire at the end of 2020.

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This post first appeared on Your Mileage May Vary

1 comment

Randy October 27, 2020 - 3:31 pm

My Hilton shows points normally expire after 15 months, not 12.

Reply

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