It’s understandable if your mind is in a bit of a fog. On the one hand, you’re being told to get back to living your normal life and start going out to dinner, the movies and travel (at least if you live in Florida, that’s what you’re being told.)
On the other hand, you see cases of COVID-19 increasing every day while the number of tests remain about the same. All the while you’re considered an essential employee as you watch your neighbors and customers ignore the requirements to wear face coverings when in public.
In the middle of all of this, I received an email from Chase. I forgot to pay my Chase Ink Cash bill this month.
I received a message that I missed a payment. I’m sorry. Things have been so crazy that I misplaced the statement and my computer was in the shop so I missed the payment email.
I’ve sent the payment today. Thanks for your understanding.
Hello, Thank you for your efforts in making sure your account is in good standing. I am happy to assist you. I refunded your account for the $39 late fee. You’ll see the credit on your ***** statement. I hope that this helps. We appreciate your business, and thank you for being a Chase customer. Thank you,
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This post first appeared on Your Mileage May Vary