You live and you learn. That’s what we’re told whenever we make a mistake. It still doesn’t make the error any easier to swallow. Fortunately, most mistakes you make when dealing with points and miles will cost you extra points or prevent you from maximizing your earnings. In the big picture, not a huge deal but you still regret the mistake.
So when I realized I made a mistake when booking a flight with JetBlue which cost me 3,000 points, I beat myself up for about 10 minutes.
You see, one of the perks of having the JetBlue Plus credit card is getting a 10% rebate on your points redemptions.
When I needed to book a flight for Sharon on JetBlue, I didn’t have enough points in my account so I created a family pool. This gave us enough points for the ticket (once I topped off the account by transferring points from American Express).
When you pool your points, the point balance of the pool shows up on every member’s page. Great. I had enough points so I logged into Sharon’s account and booked her award ticket.
There was my mistake. Sharon’s not the one who has the JetBlue Plus card, I am. When I logged into her account and booked the ticket, we didn’t get the points rebate. Now if I had logged into my account and booked the ticket for her (which is totally legal to do), I would have received the 10% of the points back.
Mistakes like this aren’t the end of the world. Figure I lost out on getting about $40 worth of points back. Now that’s a chunk of cash which would make the sting of the card’s annual fee a little more bearable.
I’ll know better for next time. You can’t win them all.
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This post first appeared on Your Mileage May Vary