When you have a dispute with a business over money owed, there’s a right way and a wrong way to handle the situation. If you’re talking about a hotel, the right way would be to talk to the front desk and if that doesn’t work, escalate it to the manager, bring it up on Twitter or, as a last resort, go to litigation.
And then there’s the wrong way. The following is the wrong way…
Earlier this year, the newly built Travelodge Liverpool had an unwelcome visitor in the form of an unhappy person with an excavator who obliterated the front reception of the building.
(Heads up that the video contains some adult language. Under the circumstances, I’m not the least bit surprised LOL)
The thing is, it wasn’t even an unhappy guest! According to the Washington Post, Triton Construction was the principal contractor for the Travelodge project. The man with the mini digger worked for a subcontractor, MF Construction (the name is not lost on me, BTW), who, he claimed, hadn’t paid him. So instead of working his anger out appropriately, he took it out on the hotel.
In another video, the driver can be heard shouting: “£600 f******* quid, all you had to do was pay me, my f******* £600 quid, £600 f******* quid.”
“It is alleged that the labourer couldn’t track down the owner of MF Construction and he became increasingly frustrated,” a statement from Triton Construction read. “Fortunately, there were no injuries to Staff Members or other operatives, subcontractors on site.”
The excavator driver was eventually found by the police and interviewed as part of the investigation. The aftermath of his plight, as well as what he has been living with that led up to his behavior is pretty sad.
Triton Construction said at the time that there was no structural damage done to the building as a result of the man’s rampage. Based on Trip Advisor reviews (psst! It’s got 31 reviews and a 4.5 out of 5 rating – oh, and take a look at the very first review. It’s obviously fake, but clever nonetheless), it appears that the hotel opened in March.
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This post first appeared on Your Mileage May Vary