I Donated My Expiring Frontier Miles To Charity. Frontier Didn’t Make It Easy To Know How To Do That, So Here’s How

Earlier this week, I wrote about how I was letting some of my frequent flyer miles expire because I didn’t have any use for them and it wasn’t worthwhile to keep them active. After reading the article, Shawn B. commented on our Facebook page.

Can you donate/transfer em?

I can’t believe I didn’t think of that. I mean, I had even written an entire article about how you can donate miles and points to help out after natural disasters. It’s that charities just don’t need donations during emergencies, they need them all the time. So why not donate my expiring miles to a charity?

I don’t put all the blame on myself because NOWHERE ON FRONTIER’S WEBSITE DOES IT MENTION YOU CAN DONATE YOUR MILES!!!!! Not cool, Frontier. Not cool at all.

I did a quick Google search after I read Shawn’s post and found several charities that mentioned you could donate your Frontier Miles to them. Unlike almost every other airline, Frontier does not allow you to do this donation online. You need to call the Frontier Reservations desk to complete the donation.

I was invested by then and those miles were getting donated. But where to call? I’ll save you the trouble of trying to find the number online. The correct number to call is (801) 401-9003. It’s not even a toll free number but if you’re still paying for long distance calls, I doubt you’re reading this article anyway. 😉

black rotary telephone on white surface
Photo by joenibraw on Pexels.com

I waited to talk to a representative and told her I wanted to donate my Frontier Miles. Her tone changed and she started to sound like she was actually interested in her job. I can only imagine what the rest of her calls are like. After verifying my account information, she confirmed if I wanted to donate all of the miles in my account. I told her I did and then she proceeded to tell me the list of who I could donate miles to, because if I didn’t mention it before, THERE’S NO LIST OF ALL THE CHARITIES ON FRONTIER’S WEBSITE!!!!!

Here’s the list (forgive me if I missed some; it’s not intentional).

  • American Red Cross
  • Fisher House / Hero Miles
  • Make A Wish Colorado
  • American Cancer Society
  • Denver Children’s Hospital
  • Jack & Jill Late Stage Cancer Fund
  • Miracle Flights

I picked the charity I wanted to donate to and she completed the transaction. I even received a confirmation from Frontier. Take a good look, as it’s the only time you’ll see a invoice with no price from Frontier.

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In all, the call only took five minutes. That’s less time than it took me to look up which charities I could donate to online and to find the correct phone number. I’m glad I was able to donate my miles; now I just need to get Sharon to call in and donate hers before they expire.

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This post first appeared on Your Mileage May Vary

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