Have you ever had an extended layover where you have the opportunity to go visit a city for a few hours? We did, when we purposely planned a several-hour stopover in Dublin so we could have lunch at one of our favorite restaurants in the world. We lucked out in that were were lockers available at Dublin Airport but sometimes there aren’t. Or maybe you’ve checked out of your Airbnb and there aren’t any places to store your stuff for a few hours before you’re ready to go on your way.
As they say, necessity is the mother of all invention, and an entrepreneur named Jannik Lawaetz has developed a system for you to safely leave your luggage for a few hours, paying by the hour.
He calls it Luggage Hero.
LuggageHero is luggage storage in local stores – they currently utilize roughly 300 shops and venues across New York, London, and Copenhagen, with expansion into 39 more cities expected soon.
I founded LuggageHero as I got tired of not having enough convenient places to store my luggage. As I am a frequent traveler, I couldn’t believe that anyone had not solved a problem so obvious to many people.
I decided to create a concept that was simple to use, trustworthy and where you would always only pay for the hours you spend. Copenhagen would then be the first city in the world to offer certified LuggageHeroes looking after your luggage.
The concept is simple. By using their online search engine, you can find luggage storage hubs in Copenhagen, New York City or London. Specify on LuggageHero’s online app when you plan to drop off your luggage and how much you want to be stored, and the shops that are available to serve you will be shown. Make your reservation, use the directions they send you, show up when you say you will, and you’re ready to go! Oh, and if you wind up having to cancel or are a no show, no worries – you won’t be charged anything.
When you’ve arrived back at the shop and are ready to pick up your stuff, click Stop Storage Timer on the app, and pay via a major credit card on the app, with no worries about currency conversion. Each piece of luggage is sealed with a unique ID number that matches the number(s) on your receipt, to ensure that only you get your luggage back.
Luggage storage sites are located inside existing businesses, such as retail outlets, hotels, coffee shops, etc.. All are vetted by LuggageHero’s local employee, who performs regular quality checks, and therefore all storefront storage sites are on LuggageHero’s insurance policy (First Marine Insurance Ltd., cover holders for Lloyd’s of London), insuring your luggage for up to $3,000/€2,500/£2,200. Every piece of luggage is stored away from any public access and secured with an insurance seal every time, and if there are ever any problems, customer online chat support is available 24/7.
Their prices are easy and, as far I’m concerned, fair:
- $1/hour or $10/day in New York City (plus one-time handling fee of $2 per bag)
- £1/hour* or £10/day in London (plus one-time handling fee of £2 per bag)
- €1/hour* or €10/day in Copenhagen (plus one-time handling fee of €2 per bag)
To date LuggageHero has already stored over 75,000 pieces of luggage in just about 2 years, with none of them damaged or lost. That’s an amazing track record! As I mentioned earlier, they plan to expand to 36 new cities in 2019. For the sake of travelers everywhere, that’s definitely a welcoming idea!
For more info, go to LuggageHero.com.
**Feature/top photo via LuggageHero.com
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This post first appeared on Your Mileage May Vary