Renting Wheelchairs, ECV Scooters & Strollers When You’re Visiting WDW

If you’re going to Walt Disney World and a member of your party is going to need a stroller, wheelchair or EVC/scooter, there are lots of options that range from renting from WDW to renting from an outside source and, in the case of the stroller (although I suppose you could do it with the wheelchair or EVC), buying one. Here’s a breakdown of all the options:

 

WHEELCHAIRS

WDW generally requires a lot of walking. And I mean a LOT. Some guests may not be able to complete all the walking that the visit demands, and a wheelchair might be a viable way to see the parks without all that walking…provided the person has someone who can push him/her, or (s)he can wheel him/herself (heads up pusher people or self-wheelers – there are a lot of hills and inclines at Disney parks).

WHEELCHAIR OPTIONS

A. Rent a wheelchair from Walt Disney World
Wheelchairs are available to rent throughout the Walt Disney World theme parks, water parks and Disney Springs (a $100 USD credit card deposit is required for wheelchairs rented at the water parks or Disney Springs). Daily rental costs are $12 per day and you can also rent your wheelchair on a Length of Stay (LOS) basis by pre-paying the number of days that you will require the wheelchair and you’ll pay less per day ($10 instead of $12). Then, upon visiting a theme park (LOS is not available for the water parks of Disney Springs), simply show your receipt at the rental location to receive your wheelchair for the day (payment, both daily and LOS is based on a per day aspect, not per park. If you are park hopping, you’ll need to return your wheelchair before you leave one park and, upon showing your receipt, get another wheelchair from the next park).

Important things to know when renting a WDW wheelchair:

  • Wheelchairs are available on a first-come, first-served basis.
  • Reservations are not accepted, and quantities are limited. Please plan to arrive early.
  • Guests must be 18 years of age to rent wheelchairs. A photo ID is required.
  • The maximum weight is 350 pounds. Wheelchairs are not designed to hold more than one person.
  • You are welcome to bring and use your own wheelchair throughout Walt Disney World Resort.

PROS:
— If something happens to your wheelchair (i.e. a brake stops working or a foot rest falls off), Disney will be able to quickly replace it.

CONS/POSSIBLE PROBLEMS:
— Number of wheelchairs are limited; no guarantee you will get one.
— Wheelchairs cannot leave the park gates. There are usually alternate wheelchairs to get you to your car/the buses/monorail, but not once you leave the park property.

B. Rent a wheelchair from an outside source
Several private companies in the local area offer wheelchair rentals. These three (previously 4 – ScooterBug does not appear to be open anymore) are the “Disney Featured Providers,” which means Disney carried out a thorough investigation, interview and inspection process, after which The Walt Disney Company determined these companies could provide wheelchairs that would “maintain high guest satisfaction consistent with the Disney Standard” and could provide a “safe, first class and timely rental service for the benefit and convenience for guests staying in Walt Disney World resort.” These 3 companies include:

  • Buena Vista Scooter Rentals: (866) 484-4797
    — Charges $20 per day (2 day minimum) for a standard manual wheelchair (300 pound max capacity)
    — Says they will match competitors’ prices.
  • Best Price Scooters and Strollers: (866) 866-3434
    — Offers choice of standard manual wheelchairs (for guests who weigh under 250 pounds; $42/day for 1-3 days) and standard manual plus wheelchairs (for guests who weigh 250+ pounds; $47/day for 1-3 days). Weekly rates are $65 for standard wheelchairs and $75 for plus wheelchairs.
    — They say they will price match other Disney vendors for the same equipment
  • Apple Scooter: (800) 701-1971
    — Offers choice of manual wheelchair with 16 inch (holds 80-135 lbs.), 18 inch (holds 140-195 lbs.) and 20 inch (holds 190-275 lbs.) seats for $50 for 3 days and $5 for each additional day.

All three companies offer free pick up/drop off of your wheelchair to the Disney hotels. Please contact each company for their respective policies regarding delivery to non-Disney hotels. None of the 3 deliver to WESTGATE.

PROS:
— Price is cheaper than renting from Disney.
— If something happens to your wheelchair (i.e. a brake stops working or a foot rest falls off), while in a park, these companies are authorized to enter the parks if troubleshooting by phone isn’t working and you need a replacement or quick repair.
— The wheelchair is yours for the length of your stay so you can take it with you wherever you go while on your vacation.
— Manual wheelchairs are foldable for storage in hotel room or possibly car trunk.

CONS/POSSIBLE PROBLEMS:
— I can’t think of any 😉

SCOOTERS/ELECTRIC CONVEYANCE VEHICLES (ECV)

WDW includes a lot of walking. And I mean a LOT. Some guests may not be able to complete all the walking that the visit demands, and a scooter/ECV might be a viable way to see the parks without all that walking, and without having to rely on someone else to push you or to wheel yourself.

SCOOTER/ECV OPTIONS

A. Rent a scooter/ECV from Walt Disney World
Scooters/ECVs are available to rent throughout the Walt Disney World theme parks, water parks and Disney Springs (a refundable $100 USD credit card deposit is required for ECVs rented at the water parks or Disney Springs, and a refundable $20 deposit is required at the WDW Theme Parks). Daily rental costs are $50 per day and Length of Stay rentals are not available for ECVs (vehicles can be held if you leave and return to the same park on the same day). If you are park hopping, you’ll need to return your ECV before you leave one park and, upon showing your receipt, get another ECV, if available, from the next park.

Important things to know when renting a WDW scooter/ECV:

  • ECVs are available on a first-come, first-served basis.
  • Reservations are not accepted, and quantities are limited. Please plan to arrive early.
  • Guests must be 18 years of age to rent ECVs. A photo ID is required.
  • The maximum weight is 450 pounds. ECVs are not designed to hold more than one person.
  • You are welcome to bring and use your own ECV throughout Walt Disney World Resort.

PROS:
— If something happens to your scooter/ECV (i.e. the battery goes dead), Disney will be able to quickly replace it.

CONS/POSSIBLE PROBLEMS:
— Number of ECVs are limited; no guarantee you will get one.
— ECVs cannot leave the park. There are usually alternate wheelchairs to get you to your car/the buses/monorail, but not once you leave the park property.

B. Rent a scooter/ECV from an outside source
Several private companies in the local area offer scooter/ECV rentals. These three (previously 4 – ScooterBug does not appear to be open anymore) are the “Disney Featured Providers,” which means Disney carried out a thorough investigation, interview and inspection process, after which The Walt Disney Company determined these companies could provide ECVs that would “maintain high guest satisfaction consistent with the Disney Standard” and could provide a “safe, first class and timely rental service for the benefit and convenience for guests staying in Walt Disney World resort.” These 3 companies include:

  • Buena Vista Scooter Rentals: (866) 484-4797
    — Offers options of Portable Scooter, which can be taken apart into 5 pieces to place in some cars (for guests who weigh up to 325 lbs; $31/day, 2 day minimum), Standard Scooter, which cannot be disassembled (for guests who weigh up to 325 lbs: $31/day, 2 day minimum), and Maxima Scooter, which also cannot be disassembled (for guests who weigh up to 500 lbs.; $41/day, 2 day minimum)
    — Also rents scooter accessories such as sun shade, rear basket, cup holder and cane/crutch holder.
    — Says they will match competitors’ prices.
  • Best Price Scooters and Strollers: (866) 866-3434
    — Offers choice of Pride Go Go Elite Traveler Plus 3-wheeled OR 4-wheeled scooters, which can both be taken apart into 5 pieces to place in some cars (both are for guests who weigh up to 225 lbs.; $30/day, 2 day minimum), Pride Victory 10 3-wheel scooter, which can be partially disassembled and folded to be able to place in some SUVs and mini vans (but not cars) (for guests who weigh up to 300 lbs.; $30/day, 2- day minimum), and Maxima 3-Wheel Scooter, which cannot be disassembled at all (for guests who weigh between 300-500 lbs.; $40/day, 2 day minimum).
    — Also rents scooter accessories such as canopy/sun shade, cane/crutch holder, rear basket and oxygen tank holder.
    — They say they will price match other Disney vendors for the same equipment
  • Apple Scooter: (800) 701-1971
    — Offers choice of Pride Mobility Go-Go Elite Traveler Plus 3-wheeled OR 4-wheeled scooters which can both be taken apart into 5 pieces to place in some cars (both are for guests who weigh up to 175 lbs.; $80 for 3 days and $25/day after that), Pride Victory 10 3-wheel scooter, which can be partially disassembled and folded to be able to place in some SUVs and mini vans (but not cars) (for guests who weigh 350+ lbs.; $90 for 3 days and $30/day after that)

All three companies offer free pick up/drop off of your scooter/ECV to the Disney hotels. Please contact each company for their respective policies regarding delivery to non-Disney hotels. None of the 3 deliver to WESTGATE.

PROS:
— Prices are better than Disney’s.
— Once ordered and paid for, you are guaranteed to get your ECV (once you’ve paid, there are no worries about their selling out).
— If something happens to your ECV (i.e. it stops working), while in a park, these companies are authorized to enter the parks if troubleshooting by phone isn’t working and you need a replacement.
— The ECV is yours for the length of your stay.

CONS/POSSIBLE PROBLEMS:
— If these EVCs get wet, their motors can short out and won’t work again until they dry out.

STROLLERS

Some people with younger kids would rather not bring their own stroller, and others may have kids who generally don’t use a stroller anymore but might need it for a trip to WDW, where long days, possibly in the heat, might be the norm (anyone who has carried a tired and cranky 8y/o back to the room at 10pm knows exactly what I’m talking about).

STROLLER OPTIONS

A. Obtain an umbrella stroller for the trip
Many people will buy (or borrow) a cheap umbrella stroller specifically for the WDW trip, either before they depart for Orlando, or at Target/Walmart/MacroBaby after they arrive (I’ve never actually been inside a MacroBaby but I love the name of it. I have visions of some HUGE baby in the building, with a deep voice in an echo chamber saying MACROBABYYYYY!).

PROS:
— Have the stroller with you at all times during the vacation.
— Price over the course of the vacation.
— Have a stroller to sell, give away, donate, or “hold ’til next time” (or give back to whoever you borrowed it from, LOL!) at the end of the trip.

CONS/POSSIBLE PROBLEMS:
— Getting to Target/Walmart/”Macrobabyyyyy” if you’re not renting a car = price of taxi/Uber/bus.
— If the child is too big for a cheap umbrella stroller, you might have to invest in a more expensive stroller.

B. Rent a stroller from Walt Disney World
Strollers are available to rent throughout the Walt Disney World theme parks and Disney Springs (a $100 USD credit card deposit is required for strollers rented at Disney Springs). A single stroller is recommended for children 50 pounds or less, and costs $15 per day, while a double stroller is recommended for children 100 pounds or less, and costs $31 per day. You can also rent your stroller on a Length of Stay basis by pre-paying the number of days that you will require the stroller and you’ll pay less per day ($13 for a single, $27 for a double). Then, upon visiting a theme park or Disney Springs, simply show your receipt at the rental location to receive your stroller for the day (payment, both daily and Length of Stay is based on a per day aspect, not per park. So if you are park hopping, you’ll need to return your stroller before you leave one park and, upon showing your receipt, get another stroller from the next park).

PROS:
— WDW strollers are sturdy molded plastic and include shade barriers.
— If something happens to your stroller (i.e. a wheel falls off), Disney will be able to quickly replace it.
— WDW double strollers can handle the weight of an older/heavier child.

CONS/POSSIBLE PROBLEMS
— Cost per day, even on a length of stay basis, could be higher than purchasing your own stroller, especially on multi-day visits.
— Strollers cannot leave the park (so sleepy/cranky child will need to walk/be carried outside the park)

C. Rent a stroller from an outside source
Several private companies in the local area offer stroller rentals. These three are the “Disney Featured Stroller Providers,” which means Disney carried out a thorough investigation, interview and inspection process, after which The Walt Disney Company determined these companies could provide rental strollers that would “maintain high guest satisfaction consistent with the Disney Standard” and could provide a “safe, first class and timely rental service for the benefit and convenience for guests staying in Walt Disney World resort.” These 3 companies include:

Magic Strollers: (866) 866-6177
— Will drop off and pick up from your hotel.
— Offers a variety of 6 styles (single and double options) of strollers
— Cheapest option (Citi Mini Single Stroller) is $33 for the first night and $7 or less for each additional night.
— Most costly option (Summit x3 Double Stroller) is $60 for the first night and $9 or less for each additional night.

Orlando Stroller Rentals: (800) 281-0884
Kingdom Strollers: (407) 271-5301
Both of these companies:
— Will drop off and pick up from your hotel.
— Offer a variety of 8 styles (single and double options) of strollers, including a special needs stroller, from 1 to upwards of 14 (Orlando Stroller Rentals) to 21 (Kingdom Strollers) night.
— Cheapest option (Citi Mini Single Stroller) is $40 for 1-3 nights, up to $100 for 11-14 nights (Kingdom Strollers quotes $140 for 19-21 nights).
–Most costly option (Summit x3 Double Stroller) is $65 for 1-3 nights, up to $125 for 11-14 nights (Kingdom Strollers quotes $165 for 19-21 nights).

PROS:
— Strollers can be dropped off and picked up from your hotel
— They can go with you everywhere throughout your vacation (until you check out of your hotel).
— These strollers might be more comfortable than molded plastic or umbrella strollers.
— Double strollers can handle the weight of an older/heavier child.
— 2 of the outside vendors offer special needs strollers (adaptations for same are not mentioned on their respective websites).

CONS/POSSIBLE PROBLEMS:
— Cost per day, even with multi-day discount prices, could be higher than purchasing your own, especially on multi-day visits.
— Unless you purchase their insurance, you may be responsible for costs of a broken or very dirty stroller beyond “normal wear and tear” (check with each company for specifics).

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