What Do You Do If You Forget Your Prescription Medications When Visiting Walt Disney World?

With so many things you need to remember when going on a trip to Disney World, it’s understandable if you leave something at home. If you forgot your toothbrush, toothpaste or comb, you can get those items at your hotel. However if you’ve forgotten to bring your high blood pressure, diabetes, thyroid or any other prescription medication with you, it could ruin your once in a lifetime trip.

Luckily for you, it isn’t the first time this has happened to someone nd pharmacies around the Disney World area are there to help you. Here’s a guide to help you get your medications and get back to enjoying your vacation.

Please note, the instructions below are only if you normally get your medications filled in the United States. If you’ve forgotten your medication and are from outside the United States, you’ll need to see a medical provider in US to get medications.

There are three things you need to know:

  1. You need to have a prescription that can be filled at the pharmacy
  2. You need to know if your insurance will pay for the medication and which pharmacies are in your plan’s network
  3. You need to call a pharmacy that meets the requirements of step 2 to have them transfer your medication or have your doctor send a prescription to the pharmacy

Step Number 1 – You need to have a prescription

Just because you take a medication does not mean you have a refill that can be easily transferred to a pharmacy in Orlando. While everything is easier if you have a refill for your blood pressure medication at your home pharmacy and it’s a weekday during business hours, you’ll have a more difficult time getting medication if you usually deal with a mail order pharmacy, have no refills available and/or it’s a holiday weekend. Just understand a pharmacy needs a current order from a doctor, nurse or other authorized prescriber on file to give you medication. Don’t expect to walk into a pharmacy and say you need medication and have the pharmacist hand you some tablets.

It is also important to know that all states have different rules about prescriptions. Some states don’t allow transfers of certain types of medications like sleeping pills, anxiety tablets or pain medications. Even if you have a written prescription from your doctor, a pharmacy in Florida has to do some work in order to fill these types of medications so don’t expect to drop it off and wait for 15 minutes like you do at home.

If you forget medications at home, I suggest calling your home pharmacy FIRST and see if you have a refill that can be transferred to a pharmacy in Orlando. If so, it’s a straightforward process to have a pharmacy in Orlando call your pharmacy at home. If your hometown pharmacy tells you that you have no refills, once you find a pharmacy using the steps below, you should then call your doctor and describe your situation. They’ll need to send a prescription to a pharmacy in Orlando for you. Most doctor offices are understanding in situations like these (after all, they wish they were also at Disney, so they usually go out of their way to help you) and will be able to call a pharmacy in Orlando to fill your prescription.

Step Number 2  – Will your insurance pay for the medication and where can you go?

Just because you have insurance for your prescriptions, it doesn’t mean your insurance company will automatically pay when you ask for a medication because you left it on the dining room table. The insurance computer systems are designed to reject claims for refills that are requested too soon. This isn’t if you were almost out of a medication at home, but if you just picked it up a week ago from your home pharmacy, you’re likely to run into a problem at the pharmacy in Orlando.

I’d suggest you’d contact your insurance plan by calling the customer service number on the card and explain your situation to them. See if there are any overrides they can provide which will allow you to get an emergency supply of medication for your trip. Plans differ in if they allow these overrides and the copay they will charge. Understand you may need to pay more or get a smaller amount that usual; these are special situations and while they may be willing to work with you, it might cost you a little more.

Also ask your insurance company what pharmacies can you go to in the area. The two zip codes they can search are 34747 and 32836. Hopefully they will have a list of pharmacies that are in network. Most commercial plans are nationwide but some state sponsored assistance programs (i.e. Medicaid) are restricted to the home state. In these cases, you may be required to pay for the medication yourself. Better to find this out before heading to the pharmacy.  With this information, you should be able to select where you want to get your medication filled.

Step Number 3 – Contact the Pharmacy

Now that you know if you have refills at your pharmacy at home and you know if you will be able to use your insurance, contact a pharmacy that meets your needs.

If you don’t have transportation, this can be harder than you think. There are no pharmacy locations on Walt Disney World property available to guests and if you don’t have a car, you have limited options that deliver to the Disney resorts. If you call the Disney front desk, it’s more than likely that they’ll refer you to:

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Turner Drugs has been delivering medications to the Disney resorts for over 25 years. They have a system set up with the Disney where you can have your medications filled, delivered to the hotel and have the charge put onto your bill at the hotel. If you have a original prescription with you, the Disney front desk can even fax the order to Turner for you. The driver will pick up the original prescription when they deliver your medication to the resort. The delivery charge for their service is $7.50 and they deliver 7 days a week. There is only one major drawback when dealing with Turner Drugs – they do not accept any third party prescription insurance. If you only need 10 days of your generic blood pressure medication, that’s not a problem but it you forgot your insulin pens you might be in for a $500+ bill. Turner will give you an itemized bill to submit for reimbursement from your insurance but it will still be up to you to fight with your insurance to get your money back. If you have questions, you can call Turner Drugs at (407) 828-8125 and their hours are Mon-Fri 8AM-7PM, Sat-Sun 8AM-7PM

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The only other major pharmacy that delivers to the Disney resorts is the Walgreens at 12100 S. Apopka Vineland Rd. (just outside the Disney Springs area). They will deliver to the Disney resorts for a $16 fee on Monday-Friday between 9:30 AM and 6 PM. You can also add any other store items to your order for no additional fee. Unlike Turner Drugs, Walgreens does accept most major insurance plans (but not all of them). If you are a Walgreens customer at home, they can look up your medications in their system to see if you have a refill of medication that is available to fill right away. Payment by credit card needs to set up with Walgreens in advance before the delivery. You can contact the Walgreens at 407–238–0600.  The pharmacy hours are Mon-Fri 9AM-7PM, Sat 9AM-6PM and Sun 10AM-6PM.

If you have a car, you can drive to many other pharmacies in the area. If you have a pharmacy at home with a location in the area, it may be easier to deal with them instead of a different chain. However, you can get prescriptions transferred from any pharmacy to any other pharmacy (in compliance with local, state and federal laws).  These are the closest locations to Walt Disney World but there are others in the area.  Note: Don’t always trust Google Maps to find a pharmacy nearby.

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Center for Living Well is for Disney employees only and the Winn-Dixie Pharmacy closed years ago.

CVS/ Pharmacy

6085 West Irlo Bronson Memorial Kissimmee, FL 34747
321-677-0349

3200 Rolling Oaks Blvd Kissimmee, FL 34747
321-677-3972

Walmart Pharmacy

3250 Vineland Rd, Kissimmee, FL 34746
407-397-1125

Publix Pharmacy

29 Blake Blvd Celebration, FL  34747
321-939-3106

Walgreens Pharmacy

12100 S Apopka Vineland Rd Orlando Fl 32836
407-238-0600

6230 W Irlo Bronson Memorial Hwy Kissimmee, Fl 34747
407-964-3535

Even if you don’t have a car, it may be less expensive to take an Uber or Lyft from your Disney resort to a local pharmacy instead of paying a delivery fee. You’ll also be able to buy other things you need (water, sunscreen, snacks) for less than what Disney charges on property.

FINAL THOUGHTS

The pharmacies will be able to take you though the final steps from here. There are some things that you should know. If you need to pay for your medication yourself, it isn’t necessary to get a whole prescription. Pharmacies in the area are accustomed to people asking for 2 week, 1 week or even 1 day worth of medication. Ask if there are any discounts or if they can prorate the price for a vacation supply. You can also see if they accept discounts from programs like GoodRx or AAA. You can get a code on your phone that could save you a bunch of money you can spend on Mickey Mouse plush toys.

Forgetting your medication is stressful but the pharmacies in the area deal with situations like this every day. Doing a little bit of the work yourself will help you avoid many of the problems people face when trying to get medications.

Have you ever forgotten your medications when on vacation? What did you do? Would these tips have helped or did you find other ways to solve the problem? Let us know!

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