Hoaxes and scams. If you’re on Facebook, you know you’ve seen then. You can win two free tickets on Southwest Airlines! Or on Delta Airlines! Or on JetBlue! Or you can get a free Disney Cruise! Or a free Celebrity Cruise! Or a free Princess Cruise! Or you can win an all-expenses-paid vacation! Or an RV! All you have to do is like this page! Or share this page! Or send it to 13 of your closest friends! Or reply to this message with any number between 1 and 100!
Hoaxes have been around for about as long as people have been buying and selling things. Whether it was a traveling salesman hawking a mysterious liquid guaranteed to stop everything that ailed you to a Nigerian woman who said she lost her husband,
needed a small loan, and would pay you tenfold after her inheritance comes in, scams have been preying on the hopeful, the kind-hearted and the naive for centuries. Nowadays the hoaxes have become more high-tech, received via email, robocalls and Facebook, but they’re still all the same – give something to someone (money, contact info, shares, likes & replies) and receive nothing in return. Here’s a quick explanation from consumeraffairs.com of why scammers do this:
Since Facebook’s algorithms place a high value on popularity (as measured by likes and shares), these highly liked and shared pages therefore have a much higher chance of appearing in people’s “Feeds” and being seen by other Facebook users.
Then, once the page has a sufficiently high popularity rating, the like-farmer either removes the page’s original content and replaces it with something else (usually malware or scam advertising); leaves the page as is and uses it as a platform for continued like-farming in order to spread malware, collect people’s marketing information or engage in other harmful activities; or outright sells the highly liked site to cybercriminals in a black market web forum.
I can’t help you stop the “Dear sir madam” emails from Nigerian widows, but here’s how to avoid falling for the travel hoaxes on Facebook:
1. If it sounds too good to be true, there’s a 99% chance that it is
With very rare exception, no one, not even a multi-billion company like Disney, an airline or even Apple (cuz free iPads are another big hoax topic), is going to give away anything substantial for free. Not for their birthday, not because of their millionth customer, not for any reason. On the rare occasion a large company is having a real sweepstakes or giveaway, they will have a bona fide webpage to promote it, complete with a list of fine print that includes terms and conditions, not just a Facebook page. So think before you click.
2. Does the site have a blue checkmark next to its name?
If If it does, that says Facebook has vetted them as authentic. If there’s no check mark, it’s not the official site.
3. How many fans does the page have?
Cruise lines, airlines and theme parks have millions upon millions of Facebook fans. Scammers have thousands.
4. The name of the page is slightly different from the official name
You’ll see an extra letter, some weird punctuation that normally wouldn’t be there, an extra word, a removed word, a changed word, etc. Disney Cruise Lines (or The Disney Cruise) instead of Disney Cruise Line. Walt–Disney World (or the shortened Disney World) instead of Walt Disney World.
5. Are they writing in the style of their country they’re from? Are they writing with proper spelling, punctuation, etc.?
Disney, Southwest, etc. are all American companies. If you see accent marks on letters (i.e. “Sharè & likè” in pic #1 below), or the U.K. and European style of writing the date before the month (i.e. 28th May 2017 in pic #2 below), those are indicators that the site is that of a scammer (who is most likely not in this country). Professional companies also make sure to use proper grammar, punctuation, use to capitalization, etc. in their write-ups…scammers not so much (Also notice below that the same picture was used for the Southwest AND Disney Cruise Line hoaxes. Thanks to my friend Pam for the heads up on the Southwest version!).
So what should you do if you see one of these hoax contest/sweepstakes/giveaways?
Well, definitely don’t share it, don’t comment on the page and don’t like the page – all you’d be doing is adding to their “Like & Share” farming. And if you DO wind up sharing the page by mistake and someone tells you it’s a hoax, for heaven’s sake, delete the post so you don’t perpetuate the problem by leaving the post available for your FB friends to see (and share)! You can report them to Facebook by going to the offending page and clicking on the 3 dots (on your phone it will be in the upper right-hand corner of the page. On your computer it will be just under the timeline photo, next to the “Like,” “Follow” and “Share” boxes) and REPORT it as IT’S A SCAM.
You can also tell the “real” cruise line or airline or whatever that there’s a scammer posing as them – you occasionally will get feedback from them, thanking you, telling you they’re aware, etc. (do this one IN ADDITION TO reporting the scammers, not INSTEAD OF).
I also say something to friends when I see they’re posting a hoax – usually how I know it’s a hoax, a request to delete whatever they’ve shared so they don’t continue the trend, and for them to also report the offending site. But that’s me. Your Mileage May Vary.
There are a bunch of websites out there that can make you aware of hoaxes and scams. Snopes is well known but there’s also Facecrooks, Hoax-Slayer, That’s Nonsense and several others. Anything you can do to keep you, your friends and your family informed is great!
What are your favorite ways to keep up-to-date on these kinds of scams?
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